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A central logging and alerting system for more than 100 agency projects

One place that collects logs from all of the agency’s projects, with alerts sent to the developer responsible for each project.

Client profile
An interactive agency maintaining more than 100 client projects
My role
Designed and rolled out the system within the agency team
Status
Live

This description is anonymous: no client name, data or screenshots.

Context

The agency maintained more than 100 projects for different clients. The goal was to make a problem in any of them visible immediately and route it to the right person.

Solution

  • A shared logging system for all of the agency’s projects.
  • Logs from more than 100 projects collected in one place.
  • Alerts sent to the developer responsible for the project.

Result

The team sees the state of every project in one place, and information about a problem reaches the right person straight away. For the agency it also meant protecting its reputation with clients.

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